Privacy policy

Last updated: November 9, 2026

This policy explains what information Bankruptcy Help Online (“we”, “us”) collects when you use www.bankruptcyhelponline.com (the “Site”) and how we use it.

The bankruptcy preparation tool

Answers you type into our self-preparation tool are stored only in your web browser on your own device (using your browser’s local storage). They are never sent to us or to anyone else, and we cannot see, recover, or delete them for you.

• Your answers stay on the device until you click “Erase all answers” or clear your browser’s site data.
• If you use a shared or public computer, erase your answers when you are done.
• If you use “Export answers”, the file is saved to your device. Keep it somewhere safe, since it contains personal financial information.

Information collected automatically

We use Google Analytics to understand how visitors use the Site. Google Analytics uses cookies and similar technologies to collect information such as the pages you visit, how you arrived at the Site, your browser and device type, and your approximate location (based on your IP address). We also record events such as which step of the tool you reached, whether you printed the worksheet, and whether you clicked a lawyer’s phone number or website. These events never include the answers you enter in the tool.

Google’s use of this information is governed by Google’s Privacy Policy. You can opt out with the Google Analytics opt-out browser add-on or by blocking cookies in your browser.

Information you send us

If you use our contact form or our lawyer listing request form, the information you enter (such as your name, email address, phone number, and message) is collected through our form provider, Jotform, and sent to us. We use it to respond to you. Jotform’s handling of that information is described in Jotform’s Privacy Policy. If you email us, we receive your email address and message.

How we share information

We do not sell your personal information. We do not share information you send us with lawyers or law firms unless you ask us to. We may disclose information if required by law or to protect our rights or the safety of others.

Lawyer listings

When you contact a lawyer or law firm listed on the Site, you deal with them directly. Their own privacy practices apply to anything you share with them.

Children

The Site is intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it last changed.

Contact us

Questions about this policy: contact@bankruptcyhelponline.com.